1. Booking & Vehicle Allocation

• All rentals are subject to vehicle availability at the time of confirmation.
• We may provide a similar or upgraded vehicle category if your selected vehicle is unavailable.
• Booking details (dates, times, locations) will be shown in your confirmation email.

2. Rental Period

• The rental period begins at the confirmed pickup time and ends at the confirmed return time.
• Extensions are subject to availability and must be approved in advance.
• Late returns may incur additional charges based on our current daily or hourly rates.

3. Vehicle Condition & Inspection

• Each vehicle is inspected and documented before handover.
• You are encouraged to review the vehicle condition and report any visible damage before departure.
• New damage identified at return may be chargeable according to our damage and insurance policies.

4. Mileage Policy

Mileage limits (if applicable) will be specified at the time of booking.

• Some rentals may include unlimited mileage; others may have a daily or total limit.
• Excess mileage is charged at the rate shown in your booking or rental agreement.

5. Fuel Policy

• The applicable fuel policy (e.g., full-to-full or same-to-same) will be clearly shown at booking or pickup.
• Failure to follow the fuel policy may result in refueling charges and a service fee.

6. Use of Vehicle

Vehicles must be used responsibly and in compliance with traffic laws.

• No off-road driving or use on roads not suitable for the vehicle.
• No racing, drifting, or participation in motorsport activities.
• No use for illegal activity or transporting prohibited goods.
• Only authorized drivers listed on the rental agreement may drive the vehicle.

7. Accidents, Damage & Breakdowns

• In case of an accident, contact TIMSAUTORENTAL and local authorities (if required) immediately.
• Do not admit liability or arrange repairs without our approval, except in emergencies.
• Details about roadside assistance (if included) will be provided at pickup.

8. Fines, Tolls & Violations

• You are responsible for any parking tickets, traffic fines, tolls, or penalties incurred during your rental.
• Administrative fees may be charged for processing fines received after the rental period.

9. Cleanliness & Smoking

• Vehicles should be returned in a reasonably clean condition.
• Evidence of smoking in the vehicle may result in a cleaning fee.
• Excessive dirt, stains, or odors may incur additional detailing charges.

10. Accessories & Extras

• Extras such as child seats, GPS, or additional accessories may be available at extra cost.
• You are responsible for proper use and care of any rented extras.

11. Cancellations & Refunds

For full details on cancellations, changes, and refunds, please refer to our Refund / Cancellation Policy .

12. Contact & Support

• Company: TIMSAUTORENTAL
• Email: info@timsautorental.com
• Phone: +1 (000) 000-0000